Usability testing is a one-to-one qualitative method of observing your customers as they use interactive technologies.This allows you to see where users have difficulties and improve the interface design.

By bringing together the expertise of a research specialist with a best practice usability lab, Daemon MRA is able to identify the strengths and weaknesses of your web site, intranet or e-commerce application.

The Daemon MRA usability lab features:

• Recording of all on-screen participant actions, teamed with an audio recording of all their comments
• An optional video overlay of the participants face to gauge their expressions
• A mirrored viewing room with duplicate screen and sound allowing close monitoring of the users navigation path
• Our reporting techniques allow in-depth analysis both during and after the event.

Get feedback on:

• Information architecture
• Navigation
• Interface elements
• Copy
• Interaction flows
• Graphic design